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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This may include your name, email address, phone number, payment information, and adventure preferences.

How We Use Your Information

• To provide and improve our adventure services
• To process bookings and payments
• To communicate with you about your adventures
• To send marketing communications (with your consent)
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

For questions about this Privacy Policy, contact us at +1 (303) 555-0189 or [email protected]

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Terms of Service

Last Updated: December 2024

Acceptance of Terms

By booking any adventure or service with Clear Road Adventures, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Adventure Participation

All participants must be physically and mentally capable of participating in chosen activities. Medical conditions must be disclosed prior to booking. Participants acknowledge inherent risks in outdoor activities.

Booking and Cancellation

• Bookings require a 50% deposit
• Cancellations more than 14 days prior: full refund minus processing fee
• Cancellations 7-14 days prior: 50% refund
• Cancellations less than 7 days: no refund
• Weather-related cancellations: full rescheduling or refund

Safety and Liability

While we maintain high safety standards, outdoor activities involve inherent risks. Participants are required to sign liability waivers and follow all safety instructions provided by guides.

Equipment and Property

Participants are responsible for any damage to provided equipment beyond normal wear and tear. Personal equipment should be appropriate for the planned activity.

Code of Conduct

Participants must respect other group members, guides, and the natural environment. Disruptive behavior may result in removal from the adventure without refund.

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GDPR Compliance Statement

Last Updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to our processing of your data

Lawful Basis for Processing

We process your personal data based on:

• Contractual necessity for service delivery
• Legitimate business interests
• Your explicit consent for marketing communications
• Legal compliance requirements

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:

• Customer data: 7 years for tax and legal compliance
• Marketing data: Until you withdraw consent
• Website analytics: 26 months

International Transfers

Your data is primarily processed within the United States. Any international transfers are conducted with appropriate safeguards in place.

Exercising Your Rights

To exercise any of your rights, contact us at [email protected] or +1 (303) 555-0189. We will respond within 30 days.

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Performance Cookies

These cookies collect information about how visitors use our website, helping us improve its performance and user experience.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced features and personal content.

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may be set by us or third-party providers.

Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services like Google Analytics and social media plugins, which may set their own cookies subject to their privacy policies.

Updates to This Policy

We may update this Cookie Policy from time to time. Please check this page periodically for changes.

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DMCA Policy

Last Updated: December 2024

Copyright Protection

Clear Road Adventures respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond promptly to valid copyright infringement claims.

Filing a DMCA Notice

If you believe your copyrighted work has been infringed on our website, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, telephone number, and email address)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated Agent

Send DMCA notices to:
Clear Road Adventures
DMCA Agent
1247 Mountain View Drive
Boulder, CO 80302
Email: [email protected]
Phone: +1 (303) 555-0189

Counter-Notification

If you believe material was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringers

We may terminate accounts of users who are found to be repeat infringers of copyright.